![]() While it is doing this, I cannot do anything in Outlook for 15-30 seconds or even a minute! It seems to happen more frequently since Pinterest got more popular as the URL is also indicating that it is contacting This article not only provides good advice for how deal with slow network issues across different Microsoft 365 apps, but it also gives you a good overview on why your network connection might be slow.I’m subscribed to various newsletters and I regularly receive a popup box when trying to open a newsletter that says “Contacting Server for Information” or simply “Contacting:” with a reference to a URL. Try this: Check out the tips and tricks in Best practices for using Microsoft 365 on a slow network. Problem is, other people might also be working there and sharing the same Internet connection. If you're working from your favorite coffee shop, you might be connected to their wireless hotspot. In this case, connection speed and the current load on the network might be factors that are causing the delay.Įxample: Connection and network issues are common when you're working in a public place. ![]() I'm seeing this message for all documents If it does, verify that those linked sources weren't moved or deleted. Try this: Check to see if the document contains links that pull in data from other sources. If that spreadsheet has been moved, deleted, or the data is no longer there, you'll see the message while PowerPoint tries to get the data. ![]() When you open or save that PowerPoint presentation, it tries to connect to the Excel spreadsheet so it can refresh the data. Whatever issue is causing the delay also applies to these linked sources.Įxample: Let's say you're trying to access a PowerPoint presentation that contains a link to data in an Excel spreadsheet. In this case, the files you're trying to save or open might be pulling in data from other sources that are also stored in a remote location. ![]() I'm seeing this message only for a few documents Just depends on whether you're seeing the message for a few specific documents or for all of them. But if you're seeing the message regularly, there are some steps you can try that might help. In most cases, the message appears momentarily and you can safely ignore it, if the message remains for long periods of time, you may want to investigate Repairing an Office installation. This is the most common scenario where this message box is displayed. Excel for Microsoft 365 Word for Microsoft 365 Outlook for Microsoft 365 PowerPoint for Microsoft 365 Access for Microsoft 365 OneNote for Microsoft 365 Project Online Desktop Client Publisher for Microsoft 365 Visio Plan 2 Excel 2021 Word 2021 Outlook 2021 PowerPoint 2021 Access 2021 Project Professional 2021 Project Standard 2021 Publisher 2021 Visio Professional 2021 Visio Standard 2021 OneNote 2021 Excel 2019 Word 2019 Outlook 2019 PowerPoint 2019 Access 2019 Project Professional 2019 Project Standard 2019 Publisher 2019 Visio Professional 2019 Visio Standard 2019 Excel 2016 Word 2016 Outlook 2016 PowerPoint 2016 Access 2016 OneNote 2016 Project Professional 2016 Project Standard 2016 Publisher 2016 Visio Professional 2016 Visio Standard 2016 Excel 2013 Word 2013 Outlook 2013 PowerPoint 2013 Access 2013 OneNote 2013 Project Professional 2013 Project Standard 2013 Publisher 2013 Visio Professional 2013 Visio 2013 Lync 2013 for Office 365 Picture Manager 2010 OneDrive (work or school) Office Upload Centre 2013 Office Upload Centre 2016 Office Upload Centre 2010 Excel 2010 Word 2010 Outlook 2010 PowerPoint 2010 OneNote 2010 Publisher 2010 Visio Premium 2010 Visio 2010 Visio Standard 2010 Clip Organiser 2010 Excel Starter 2010 InfoPath 2010 InfoPath 2013 InfoPath Edit Mode 2007 InfoPath Edit Mode 2010 InfoPath Filler 2013 Lync 2013 Lync Basic 2013 MS Graph 2003 Skype for Business Skype for Business Basic Skype for Business Online Word Starter 2010 More.
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